我的電腦無法啟動

Make sure that the power cables of the computer are firmly plugged in and the power outlets are switched on. Make sure that the monitor is plugged in and switched on too. If you have a laptop, connect the charging cable (in case it has run out of battery). You may also want to check that the battery is correctly fitted in place (check the underside of the laptop) if it is removable.

您的電腦可能存在問題或發生故障，遇到這種情況您需將電腦送修。通常是電源供應器故障了，或是安裝了不相容的元器件（像是記憶體），也可能是主機板存在缺陷。

If the computer beeps several times when you turn it on and then turns off (or fails to start), it may be indicating that it has detected a problem. These beeps are sometimes referred to as beep codes, and the pattern of beeps is intended to tell you what the problem with the computer is. Different manufacturers use different beep codes, so you will have to consult the manual for your computer’s motherboard, or take your computer in for repairs.

請先檢查螢幕是否有確實接上並開啟電源。

遇到這種情況也有可能是硬體缺陷造成的。雖然風扇運轉代表您的電腦有開機，但仍有部分必要的系統組件無法啟動。請將您的電腦送修，交由技術人員釐清問題。